Security Incident Response

Reporting a Vulnerability

If you discover a security vulnerability in Oriana hardware, firmware, or cloud monitoring services, please report it to security@orianainverters.com. Include a detailed description, affected product model, and steps to reproduce.

We aim to acknowledge reports within 2 business days and provide status updates throughout our investigation.

Coordinated Disclosure

We follow responsible disclosure practices. Please allow 90 days for remediation before public disclosure unless otherwise agreed. We recognize researchers who help improve our security posture.

Product Security Updates

Firmware security patches are distributed through the Oriana Monitoring app and our Download Center. Register your products to receive automatic update notifications.